Frequently Asked Questions
How long will the return take?
Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed.
Why have I been refunded? I asked for an exchange.
If your requested order is unavailable at the time your return is processed, we will provide you with a full refund and notify you by email.
How do I return my order?
Please contact us for return form; you have 14 days to return your order from the date of delivery.
Have you received my return?
Please check your return tracking information to see if we have received your return. Once received please allow 7-10 working days for the return to reach us.
Do I have to pay for my return?
No you do not have to pay for your returns if you comply with our return policy.