Accounts-help

Creating an Account


Do I need an account to order?

No, you do not need to register an account to place an order. On the checkout page, please select 'Continue as a Guest' to complete your purchase.

Can I create a credit account?

We do not offer the option of a credit account on our website.

How do I sign up to your newsletter?

Please enter your email address in the Newsletter Signup section of our website.

Amending an Account


How do I unsubscribe from your newsletter?

Please contact us quoting 'unsubscribe' in the 'your message' box. We will remove you from our newsletter distribution list within 72 working hours

How do I change the details in my account?

Once registered log into your account to amend your password, email address or address details.

How do I sign up to your newsletter?

Please enter your email address in the Newsletter Signup section of our website.

How do I close my account?

If you would like to close your account please contact us, quoting the email address associated with your account in the 'Your Message' box.

Logging In


Why is my email address not recognized?

It may be because the details have been entered incorrectly. Please check the email address has been entered correctly in both fields.

Why can't I sign into my account?

Please make sure you are using the same email address and password that you used when you registered your account with us.